Training
Landrum Consulting, Inc. has a proven collection of successful training offerings that can be tailored to meet client’s specific needs. We also have special workshops that offer profound insights on a variety of subjects. While price may vary, depending on the specific training needs, length of the seminar and number of attendees, all can be designed to address your business needs. For details, please contact our Human Resources Department at (850) 476-5100 or (800) 888-0472 or email hrseminars@landrumhr.com.
Myers-Briggs:
Employer and employees in this workshop utilize the Myers-Briggs Type Indictor to develop better communications, assess individual strengths, and to learn how to recognize individual’s preferred methods of appreciation.
Team Building:
Explore strategies to build more effective and efficient work teams. This workshop provides hands-on activities so groups can learn the best means of communicating and working together to achieve their goals.
Successful Problem Solving:
This workshop provides supervisors with tools to help them evaluate, organize, brainstorm, and successfully resolve challenges arising in the workplace. Skills learned here can also translate to problem solving outside the workplace.
Strategic Planning:
Using proven methods and tools, in this workshop we facilitate your corporate strategic planning. Operating from our position of neutrality, we remain objective and focused on your ultimate goal, making us a valuable asset in your strategic planning process.
Love 'Em Or Lose 'Em:
We outline the factors of why good employees remain with an employer and the vital role managers play in employee retention. We will give you the questions should you ask your top employees before they even consider looking for another job. And we will show managers how their performance can have a profound impact on reducing employee turnover.
Recognizing a Diverse Workplace:
Do difference among people really contribute to a better workplace? In this workshop we show you how diversity in your employee's backgrounds, whether various life experiences, race, ages and gender can be an effective tool in making your workplace more successful.
You're Fired! Or, How to Discharge an Employee the Right Way
Discharging an employee is the riskiest of all managerial actions. When it becomes necessary to discharge a person, we teach you the importance of documenting your case. We lead you through a review of employment laws and provide you with valuable tips on how to effectively discharge an employee while limiting your risk and liability.
Customer Service Excellence
Customer service is often the most important differentiation between you and your competitors. Let us show you how proactive customer service helps retain customers while also enhancing your employee's work experience. We provide tips on customer interaction by telephone, in person and to effectively deal with a difficult customer. Included, as a bonus is "What's Wrong with this Picture?" where workshop participants sharpen customer service skills by critiquing vignettes depicting problematic customer service.
Preventing Workplace Violence
Learn to recognize the warning signs of workplace violence by discussing various scenarios and evaluating how they can best be handled. Also discuss the importance of developing effective methods to defuse potentially violent situations.
Promoting a Life/Work Balance
Learn why it is important and beneficial to your business to encourage employees to maintain a healthy balance between their work and their lives. A well-balance work-to-life ratio helps with stress and time management and workload distribution. By encouraging a company culture, employees become more productive, avoid burn out and reduce absences.
Making the Workplace Safer
Even though this is a regularly scheduled seminar, we can customize safety training to meet the specific needs of your workplace environment.
Compliance Workshop for the Medical and Dental Professionals
Also a regularly scheduled seminar, we can also tailor this workshop to medical practice managers or supervisors in charge of developing and maintaining the documents necessary to comply with local, state and federal regulations.